Contact Us

General Enquiries

For Frequently Asked Questions Click Here

Customer Services & Support:

Monday - Friday 08:00 to 17:00
Weekend & Public Holiday 08:00 to 16:30

Please contact our support team on 086 111 0005 or 021 834 5000 or email us at:

General queries: info@webtickets.co.za
Refund queries: refunds@webtickets.co.za
EFT payment queries: accounts@webtickets.co.za
Webtickets Active queries: active@webtickets.co.za

Johannesburg Event Customer Support: Mon-Fri 08:00 to 16:30

Contact us on 011 234 3650


For more information on the following tourist attractions (including rescheduling and refund requests) please contact them directly:

Table Mountain Cableway
Tel: + 27 (0)21 424 0015
Email: info@tablemountain.net
Refunds: refunds@tablemountain.net
Website: www.tablemountain.net

Robben Island Museum
Tel: + 27 (0)21 413 4219
Email: infow@robben-island.org.za
Refunds: refunds@robben-island.org.za
Reschedules: reschedule@robben-island.org.za
Website: www.robben-island.org.za

Kirstenbosch Gardens
Tel: + 27 (0)21 799 8782
Email: info@sanbi.org
Website: www.sanbi.org

Two Oceans Aquarium
Tel: + 27 (0)21 418 3823
Email: aquarium@aquarium.co.za
Website: www.aquarium.co.za

The Johannesburg Theatre
Tel: + 27 (011) 877-6815
Email: michael@joburgtheatre.com
Website: www.joburgtheatre.com

The Baxter Theatre Complex
Tel: + 27 (021) 680 3989
Ticket Office Tel: + 27 (0)670706855
Website: www.baxter.co.za

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Contact Webtickets

Cape Town Office
Tel: 021 834 5000
Fax: 086 607 1940
Email: info@webtickets.co.za

Joburg Office
Contact 011 234 3650 (Week Days Only)
Email: chris@webtickets.co.za

Durban Office
Email: clare@webtickets.co.za

Webtickets Active
Email: margot@webtickets.co.za

Customer Support Manager
Email: tino@webtickets.co.za

Client & Operation Services
Email: alison@webtickets.co.za

Sales & Finance
Email: shareen@webtickets.co.za

Marketing
Email: thomas@webtickets.co.za