HELP - Tourist Attraction Queries

1. Log in to your Webtickets Account *needs to be the Webtickets Account into which your membership was loaded
2. Click on 'My Account' and select 'My Tickets'
3. From the 'Choose Action' menu select 'View Memberships'

If your membership does not appear here do not despair! The Botanical Society will be happy to assist - please contact them with your name and membership number.

You can get information about the operational status of the Cableway simply by either visiting their website’s homepage here, or by calling their weather line at + 27 (0)21 424 8181 from 8am each morning.

You may view the first and last cable car here

Online tickets are valid for 7 days from the chosen date (except early-access tickets), and can be refunded during this period.

No cash refunds are given on online tickets. Refunds are via the credit card that was used in the original transaction or via EFT for Pick n Pay transactions. For refunds email refunds@tablemountain.net

Refunds take up to 7 to 10 working days to be processed.

To enhance your visit to Table Mountain please download their Information Guide here.

For more information:
Tel: + 27 (0)21 424 0015
Email: info@tablemountain.net
Refunds: refunds@tablemountain.net
Website: www.tablemountain.net

Reschedules for Robben Island Museum tickets are allowed up to 48 hrs before the tour. Tickets are non-refundable.

Download the Robben Island Museum app from iTunes or Google Play.

For more information:
Tel: + 27 (0)21 413 4219
Email: infow@robben-island.org.za
Refunds: refunds@robben-island.org.za
Reschedules: reschedule@robben-island.org.za
Website: www.robben-island.org.za

Your garden entry ticket is valid for 7 days from the day you have selected.

Please note, this excludes concert tickets.

No refunds are permitted for Kirstenbosch Garden Entry tickets. Your entry is however valid for 7 days from the date selected.

For more information:
Tel: + 27 (0)21 799 8782
Email: info@sanbi.org
Website: www.sanbi.org

For more information:
Tel: + 27 (0)21 418 3823
Email: aquarium@aquarium.co.za
Website: www.aquarium.co.za

For more information:
Tel: + 27 (011) 877-6815
Email: michael@joburgtheatre.com
Website: www.joburgtheatre.com

For more information:
Tel: + 27 (021) 680 3989
Ticket Office Tel: + 27 (0)670706855
Website: www.baxter.co.za

This ride operated subject to weather conditions - should the ride be closed for any reason, tickets will be open to be rescheduled for another date:

RESCHEDULES: Simply login to your Webtickets profile, click “MY ORDER HISTORY” –change date back to the purchase date, and click on “RESCHEDLUE TICKETS” next to the transaction and choose the new date.

REFUND: Login to your Webtickets profile, click “MY ORDER HISTORY” – change date back to the purchase date, and click on “REFUND TICKETS” next to the transaction. If you paid via Pick n Pay or EFT, enter your banks details, click “Submit". Further queries please contact Hotel